Ambulance Billing Services

Ambulance Billing Services

Ambulance Billing Services is responsible for billing emergency transports provided by the San Luis Fire Department (SLFD). Transport fees are set forth by the Arizona Department of Health Services (AZDHS) and updated every year. The patient, the legal guardian (if the patient is under 18) or insurance company may be responsible for charges incurred..

Your ambulance transport may be billed in the following methods:

Private Medical Insurance: Emergency transportation fees are typically covered by most private insurance companies. If the San Luis Fire Department receives your insurance membership information, your insurance will be billed. If membership information is not received, you may be responsible for payment. In some cases, there might be a patient responsibility amount, copay, deductible or coinsurance, which is determined by your health plan. 

Worker’s Compensation/Liability Insurance: If you were involved in an auto or work-related accident, fees may be covered by the insurance of the parties involved. The SLFD billing services team needs to be provided with insurance information to properly bill a claim.  

Medicaid/AHCCCS: If the San Luis Fire Department receives your Medicaid/AHCCCS membership information, service fees will be billed to Medicaid. In some cases, Medicaid/AHCCCS may be the second or third insurance responsible for payment. This all depends on patient coverage. Please ensure that Billing Services receives membership information of all your health plans. 

Medicare (Plan B): If the San Luis Fire Department receives your Medicare membership information, service fees will be billed to Medicare. In some cases, Medicare may be the second or third insurance responsible for payment. This all depends on patient coverage. Please ensure that Billing Services receives membership information of all your health plans. In some cases, there may be a patient responsibility amount in form of a copay, deductible or coinsurance which is determined by your health plan.

Self-Payment: Patients without insurance coverage are responsible for the full cost of the transport and will be billed. Payment options are available. Please contact us for more information.

Any questions regarding your deductibles, copays, or covered emergency services, should be directed to your insurance provider

Payment Methods

You may pay your bill by any of the following methods: 

Mail: Make your check, cashier's check, or money order payable to the San Luis Fire Department. 

Remit the payment along with the bill stub to: 

San Luis Fire Department

PO Box 7740
 San Luis, AZ 85349

Telephone: Call 928-341-2467 to pay by telephone. Credit card payments are accepted over the phone. We accept all major debit/credit cards. The credit card number and expiration date are required to process your payment. Please have your invoice/account number ready, which can be found on your statement. 

In Person: Payments can be made in person at the Billing & Collections window at San Luis City Hall, located at 1090 Union St, San Luis, AZ 85349. Please have your invoice/account number ready, which can be found on your statement.